Customers
WE WILL SERVE our customers with integrity, competence, and objectivity.
WE WILL DELIVER to our customer all that we promised through value-added services.
WE WILL PERFORM our work to meet technical codes or better.
WE WILL EXPLORE each customer situation to sufficient detail and gather sufficient facts to gain an understanding of the problems, the scope of assistance needed, and the possible benefits our service and technical recommendations may provide our customers.
WE WILL RESPECT each customer’s home and property and leave them as clean as we found them.

Employees
WE REGARD our employees’ satisfaction as important as customer service and company profitability. We subscribe to the premise of win, win, win.
WE WILL ASSIGN technical and support personnel to each job in accord with their experience, knowledge, and expertise.
WE WILL FOSTER training for all our employees on an on-going basis to improve and uphold high performance standards.

Professional Responsibility
WE WILL PERFORM jobs for which we are qualified by our experience and technical competence.
WE WILL MAKE Quality Service the trademark of the jobs we perform. If needed we will take care of callbacks with a minimum inconvenience to our customers.
WE WILL STAND behind our work.
WE WILL NOT provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession. We will follow the Golden Rule.
WE WILL NOT advertise our services in a deceptive manner.
WE WILL MAINTAIN a wholly professional attitude and behavior toward those we serve, our fellow contractors, our own employees, our suppliers, and the public at large.

Earnings
WE WILL AGREE with our customers independently and in advance on the basis for our fees. Our fees will be commensurate with the quality of the services we deliver and the responsibility we accept.
WE WILL MAKE it our moral imperative to maintain a profitable business as part of our responsibility to our employees and our families.
WE WILL BE MINDFUL of the honest value received by the customer and our right to an ethical profit.

Social Responsibility
WE WILL BE GOOD corporate citizens.
WE WILL PROTECT the health and safety of our communities by sharing knowledge of new environmental developments and technological advancements with the communities we serve.
WE WILL REPORT violations of this code of ethics.

Privacy Policy

This privacy notice discloses the privacy practices for www.trademarkelec.com.  This privacy notice applies solely to information collected by this website.  It will notify you of the following:  1) What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared; 2) What choices are available to you regarding the use of your data; 3) The security procedures in place to protect the misuse of your information; 4) How you can correct any inaccuracies in the information.

Information Collected, use, and sharing:  We are the sole owners of this information collected on this site.  We only have access to/collect information that you voluntarily give us via email or other direct contact from you.  We will not sell or rent this information to anyone. 

We will use your information to respond to you, regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via e-mail in the future to tell you about specials, or new products or services, or changes to this privacy policy.

Your access to and Control Over Information: You may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us via email address or phone number given on our website.

Security: We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.

General Disclaimer: Our website contains original and third-party materials that are protected by copyright or trademark that are posessed by Trademark Electric, Inc. or used with permission from others who possess said copyright or trademark rights.  All such rights are reserved to Trademark Electric, Inc.  Reproduction is not permitted without the expressed written consent of Trademark Electric, Inc.